Coconut connects U.S. businesses with skilled remote talent, offering cost-effective solutions to common challenges like staffing shortages and operational inefficiencies. By hiring virtual assistants, companies save 50–70% compared to traditional employees and reclaim over 40 hours per week for growth-focused tasks. Coconut specializes in executive support, marketing, sales, operations, and customer service, with flexible plans starting at $900/month. Their assistants, primarily from the Philippines, are experienced in U.S. business practices, ensuring smooth collaboration. Coconut has helped over 300 companies improve productivity, profitability, and work-life balance, with a 97% talent retention rate. Success stories include startups achieving profitability and entrepreneurs regaining personal time.
Coconut offers a range of virtual assistant services tailored to five key areas that are essential for growing businesses. Executive support takes care of calendars, emails, travel arrangements, and meetings, allowing founders to focus on strategic planning. In marketing operations, Coconut's assistants manage social media campaigns, craft content strategies, oversee paid advertising, and maintain CRM systems to boost engagement.
For sales support, the platform handles lead generation, CRM updates, prospect research, and pipeline management, ensuring consistent follow-ups and strong relationship building. Operations assistance covers process optimization, project management, budget tracking, and system updates, keeping day-to-day workflows running smoothly. Lastly, customer service support ensures high-quality client interactions through responsive and professional communication.
Coconut's virtual assistants bring specialized expertise to every role. With relevant industry experience, they integrate seamlessly into existing workflows. The service also includes a satisfaction guarantee - if an assistant isn’t the right fit, Coconut replaces them at no additional cost. This all-encompassing approach feeds into their streamlined hiring process and adaptable subscription plans.
Hiring through Coconut is fast and cost-effective compared to traditional recruitment, which often takes months and racks up hefty fees. The process begins with a simple intake form to outline business needs, followed by a kickoff call where Coconut evaluates requirements and matches companies with pre-vetted candidates.
To eliminate risk, Coconut offers a free 40-hour trial, giving businesses a chance to experience the service firsthand. Eric Espinosa, Co-founder of Coconut VA, encourages clients to take a 90-day break from their usual workload and fully trust the service [4].
Unlike traditional staffing agencies that lock clients into long-term contracts, Coconut operates on flexible, month-to-month subscriptions with no hiring fees. Businesses can scale support up or down depending on their workload, offering unmatched adaptability during busy periods or quieter times.
Coconut provides two engagement models. The Managed service handles everything - from recruiting and onboarding to payroll and ongoing performance management - offering a hands-off experience. For companies seeking more control, the Direct Hire option allows them to hire talent directly for a one-time fee starting at $3,500, with virtual assistants available from $16 per hour.
Pricing varies based on skill level and experience. The Starter plan costs $900 per month and provides assistants with strong English skills and remote work experience. The Advanced plan at $1,450 per month includes team leadership and process creation capabilities. The Pro plan, priced at $1,800 per month, features assistants with extensive industry expertise and excellent US accents, ideal for high-touch client interactions [3]. Coconut’s efficient hiring process ensures clients gain access to top-tier talent familiar with US business practices.
Coconut’s virtual assistants are specifically chosen for their expertise in working with American companies, ensuring they understand the nuances of US business operations. While other services may struggle with communication barriers or cultural differences, Coconut’s team is equipped to deliver seamless collaboration.
This expertise is evident in their understanding of US business hours, communication styles, and workplace norms. They’re familiar with everything from email etiquette to meeting protocols, eliminating the typical onboarding challenges of international remote work. Additionally, they are trained in the tools that power modern businesses, including CRM systems, marketing automation platforms, customer support software, and project management tools.
Since 2020, Coconut has worked with over 300 companies [2], with their virtual assistants often saving businesses 40+ hours per week [2]. This time-saving impact allows executives to focus on growth-driving activities instead of being bogged down by operational tasks.
Kelby Gatrell, Co-founder and VP of Sales at Yatta Golf, shared how Coconut transformed his workflow:
"My virtual assistant has resulted in a major decrease in stress, with a major increase in productivity. My biggest struggle now is keeping her busy enough." [2]
Heather Mason, Founder and CEO of Caspian Agency, echoed this sentiment:
"Coconut VA has been a lifesaver for my business. It's given me the flexibility to staff up when we have projects coming up, as well as find folks for our long-term roles. They sift through candidates, and provide us with an excellent talent pool to choose from. I can't recommend them enough!" [2]
The impact of Coconut is best understood through the success stories of businesses that have embraced their services.
Coconut has helped U.S. businesses achieve substantial cost savings and improve profitability. By hiring Coconut virtual assistants, companies save 50–70% compared to hiring U.S.-based employees for similar roles [3]. This comes with the added bonus of working with professionals who are well-versed in American business practices.
Take TripKit, a travel technology startup, as an example. Grace McBride, the Co-founder and CEO, brought in two Coconut virtual assistants to handle operations and customer support. This allowed her team to focus on strategic goals. The result? Within just two months, the company not only became profitable but also secured an acquisition deal.
"We not only changed our profitability but we were also able to sell our company within two months of hiring our two Coconut VAs."
– Grace McBride, Co-founder and CEO, TripKit (acquired) [2]
Coconut's broader impact is also impressive. In just eight months, they onboarded 50 virtual assistants, supported 60 entrepreneurs, generated six-figure revenue, and achieved a 97% talent retention rate [2] [5]. Beyond the financial advantages, Coconut has helped improve the personal well-being of many business owners.
Coconut’s services go beyond productivity - they also help entrepreneurs reclaim their personal time. Eric Espinosa, Co-founder and CEO of Coconut VA, introduced the "Coconut VA challenge", which encourages clients to take a vacation within 90 days of onboarding a virtual assistant - and to leave their laptops behind [4]. One client, after starting with Coconut in July, took her first-ever work-free vacation as an entrepreneur.
True Massage & Bodywork is another example of how Coconut supports balance. Ayana Truesdell, Founder and CEO, partnered with Jonna, a virtual assistant who handles scheduling, client communications, and other administrative tasks with precision and care.
"Meeting Jonna through Coconut VA has been a life-saver and I appreciate the flexibility of having an amazing team member who pays attention to detail and goes above and beyond in her role."
– Ayana Truesdell, Founder and CEO, True Massage & Bodywork [2]
For Kascadia Wine Merchants, the relationship with their virtual assistant evolved into something much more strategic. VJ Gandhi, Founder and CEO, initially hired Mike to handle logistics and customer service. Over time, Mike took on high-level projects and strategic initiatives, becoming a key player in the company’s growth.
"We chose to work with Mike who is now an essential part of our team. Mike handles logistics as well as manages customer service and is now taking on high level projects."
– VJ Gandhi, Founder and CEO, Kascadia Wine Merchants [2]
Managing remote teams effectively is crucial for long-term success, and Coconut provides a well-rounded solution. Beyond connecting businesses with skilled virtual assistants (VAs), Coconut equips companies with tools and practices that simplify remote operations.
Coconut's virtual assistants come equipped with expertise in key tools like CRM systems, marketing automation platforms, customer support software, and project management applications. This readiness eliminates the need for lengthy training sessions. They seamlessly manage tasks like calendar scheduling, email correspondence, and CRM updates, allowing core team members to focus on strategic priorities. Coconut even reports that their executive assistants and marketing associates save over 40 hours of work for teams each week [2]. This efficiency translates into noticeable productivity gains.
Keeping teams aligned across various U.S. time zones can be tricky, but Coconut makes it easier. Their virtual assistants work during key business hours and bring valuable U.S. business experience along with excellent communication skills. This ensures they integrate smoothly into existing workflows. As Kat Weaver from Power To Pitch shared:
"The VA they found us has gone above and beyond skill wise and it's amazing that she works our hours, too! 10/10 recommendation." [2]
Managing risks is a critical part of remote team operations, and Coconut addresses this with a proven track record of client satisfaction and long-term partnerships. With an impressive 97% talent retention rate, Coconut emphasizes reliability and continuity. Their satisfaction guarantees and replacement options further ensure businesses can maintain momentum without disruptions. Bruce Hymas from Wērkt highlighted the long-term value Coconut brings:
"I would recommend Coconut VA to anyone that wants help buying back their time. I have worked with my VA for 3 years and he has always been a very valuable asset to our team." [2]
Coconut also offers two flexible hiring models: "Managed" and "Direct Hire." This allows businesses to tailor their approach to remote team management based on their unique needs, solidifying Coconut's role in reshaping how companies operate remotely.
Coconut is reshaping how businesses operate by delivering measurable results. Companies working with Coconut report 50–70% cost savings compared to hiring U.S.-based employees, while also reclaiming over 40 hours per week thanks to skilled professionals who take on crucial tasks [2]. But it’s not just about cutting costs - it’s about redirecting resources to fuel sustainable growth.
The success stories speak volumes. Grace McBride from TripKit shared how Coconut helped boost profitability and accelerate growth [2]. Similarly, Kelby Gatrell of Yatta Golf highlighted how partnering with a virtual assistant significantly reduced stress and enhanced productivity.
Coconut’s commitment to long-term partnerships is another standout feature. With an impressive 97% talent retention rate [2], businesses benefit from consistent support and experienced professionals who become integral to their teams. Bruce Hymas, COO of Wērkt, emphasized the value of working with the same virtual assistant for three years, calling it an irreplaceable asset to his team [2].
The virtual assistant industry is on a steep rise, projected to hit $15.88 billion by 2028, growing at an annual rate of 25.7% [1]. Research also shows that remote workers are 13% more productive than their in-office peers, and entrepreneurs save 13–15 hours per week by delegating tasks to virtual assistants [6]. In this fast-growing market, Coconut has positioned itself as a key partner for U.S. businesses looking to thrive.
Coconut streamlines the way U.S. businesses collaborate with virtual assistants in the Philippines by handling all the nitty-gritty details. From finding the right talent and onboarding them to managing payroll and tracking performance, Coconut takes care of the administrative workload so businesses can concentrate on their priorities.
What’s more, Coconut links businesses with virtual assistants who have experience working with U.S. companies. This means better communication, easy integration into existing workflows, and efficient teamwork designed to fit your specific business needs.
Choosing Coconut's Managed Service comes with several perks that make it a smart alternative to hiring a virtual assistant on your own. Coconut handles the entire process - sourcing, onboarding, payroll, and performance tracking - all for a predictable flat monthly fee. This means you can skip the headaches of administrative tasks and focus entirely on growing your business.
This service also minimizes the risks tied to hiring and offers more room to scale. There’s no need to juggle individual contracts or deal with HR hassles. It’s a streamlined solution for businesses seeking efficiency, flexibility, and less stress.
Coconut makes sure businesses are paired with the perfect virtual assistant by providing a satisfaction guarantee. If the first match doesn’t meet your expectations, they’ll quickly find a replacement - at no extra cost.
Their process is straightforward and efficient. They offer a fast rematching service, usually completed within two weeks, and include a one-week trial period to help you confirm whether the assistant fits your needs. This setup allows businesses to integrate Coconut’s services smoothly and with confidence, keeping interruptions to a minimum.
Coconut connects U.S. businesses with skilled remote talent, offering cost-effective solutions to common challenges like staffing shortages and operational inefficiencies. By hiring virtual assistants, companies save 50–70% compared to traditional employees and reclaim over 40 hours per week for growth-focused tasks. Coconut specializes in executive support, marketing, sales, operations, and customer service, with flexible plans starting at $900/month. Their assistants, primarily from the Philippines, are experienced in U.S. business practices, ensuring smooth collaboration. Coconut has helped over 300 companies improve productivity, profitability, and work-life balance, with a 97% talent retention rate. Success stories include startups achieving profitability and entrepreneurs regaining personal time.
Coconut offers a range of virtual assistant services tailored to five key areas that are essential for growing businesses. Executive support takes care of calendars, emails, travel arrangements, and meetings, allowing founders to focus on strategic planning. In marketing operations, Coconut's assistants manage social media campaigns, craft content strategies, oversee paid advertising, and maintain CRM systems to boost engagement.
For sales support, the platform handles lead generation, CRM updates, prospect research, and pipeline management, ensuring consistent follow-ups and strong relationship building. Operations assistance covers process optimization, project management, budget tracking, and system updates, keeping day-to-day workflows running smoothly. Lastly, customer service support ensures high-quality client interactions through responsive and professional communication.
Coconut's virtual assistants bring specialized expertise to every role. With relevant industry experience, they integrate seamlessly into existing workflows. The service also includes a satisfaction guarantee - if an assistant isn’t the right fit, Coconut replaces them at no additional cost. This all-encompassing approach feeds into their streamlined hiring process and adaptable subscription plans.
Hiring through Coconut is fast and cost-effective compared to traditional recruitment, which often takes months and racks up hefty fees. The process begins with a simple intake form to outline business needs, followed by a kickoff call where Coconut evaluates requirements and matches companies with pre-vetted candidates.
To eliminate risk, Coconut offers a free 40-hour trial, giving businesses a chance to experience the service firsthand. Eric Espinosa, Co-founder of Coconut VA, encourages clients to take a 90-day break from their usual workload and fully trust the service [4].
Unlike traditional staffing agencies that lock clients into long-term contracts, Coconut operates on flexible, month-to-month subscriptions with no hiring fees. Businesses can scale support up or down depending on their workload, offering unmatched adaptability during busy periods or quieter times.
Coconut provides two engagement models. The Managed service handles everything - from recruiting and onboarding to payroll and ongoing performance management - offering a hands-off experience. For companies seeking more control, the Direct Hire option allows them to hire talent directly for a one-time fee starting at $3,500, with virtual assistants available from $16 per hour.
Pricing varies based on skill level and experience. The Starter plan costs $900 per month and provides assistants with strong English skills and remote work experience. The Advanced plan at $1,450 per month includes team leadership and process creation capabilities. The Pro plan, priced at $1,800 per month, features assistants with extensive industry expertise and excellent US accents, ideal for high-touch client interactions [3]. Coconut’s efficient hiring process ensures clients gain access to top-tier talent familiar with US business practices.
Coconut’s virtual assistants are specifically chosen for their expertise in working with American companies, ensuring they understand the nuances of US business operations. While other services may struggle with communication barriers or cultural differences, Coconut’s team is equipped to deliver seamless collaboration.
This expertise is evident in their understanding of US business hours, communication styles, and workplace norms. They’re familiar with everything from email etiquette to meeting protocols, eliminating the typical onboarding challenges of international remote work. Additionally, they are trained in the tools that power modern businesses, including CRM systems, marketing automation platforms, customer support software, and project management tools.
Since 2020, Coconut has worked with over 300 companies [2], with their virtual assistants often saving businesses 40+ hours per week [2]. This time-saving impact allows executives to focus on growth-driving activities instead of being bogged down by operational tasks.
Kelby Gatrell, Co-founder and VP of Sales at Yatta Golf, shared how Coconut transformed his workflow:
"My virtual assistant has resulted in a major decrease in stress, with a major increase in productivity. My biggest struggle now is keeping her busy enough." [2]
Heather Mason, Founder and CEO of Caspian Agency, echoed this sentiment:
"Coconut VA has been a lifesaver for my business. It's given me the flexibility to staff up when we have projects coming up, as well as find folks for our long-term roles. They sift through candidates, and provide us with an excellent talent pool to choose from. I can't recommend them enough!" [2]
The impact of Coconut is best understood through the success stories of businesses that have embraced their services.
Coconut has helped U.S. businesses achieve substantial cost savings and improve profitability. By hiring Coconut virtual assistants, companies save 50–70% compared to hiring U.S.-based employees for similar roles [3]. This comes with the added bonus of working with professionals who are well-versed in American business practices.
Take TripKit, a travel technology startup, as an example. Grace McBride, the Co-founder and CEO, brought in two Coconut virtual assistants to handle operations and customer support. This allowed her team to focus on strategic goals. The result? Within just two months, the company not only became profitable but also secured an acquisition deal.
"We not only changed our profitability but we were also able to sell our company within two months of hiring our two Coconut VAs."
– Grace McBride, Co-founder and CEO, TripKit (acquired) [2]
Coconut's broader impact is also impressive. In just eight months, they onboarded 50 virtual assistants, supported 60 entrepreneurs, generated six-figure revenue, and achieved a 97% talent retention rate [2] [5]. Beyond the financial advantages, Coconut has helped improve the personal well-being of many business owners.
Coconut’s services go beyond productivity - they also help entrepreneurs reclaim their personal time. Eric Espinosa, Co-founder and CEO of Coconut VA, introduced the "Coconut VA challenge", which encourages clients to take a vacation within 90 days of onboarding a virtual assistant - and to leave their laptops behind [4]. One client, after starting with Coconut in July, took her first-ever work-free vacation as an entrepreneur.
True Massage & Bodywork is another example of how Coconut supports balance. Ayana Truesdell, Founder and CEO, partnered with Jonna, a virtual assistant who handles scheduling, client communications, and other administrative tasks with precision and care.
"Meeting Jonna through Coconut VA has been a life-saver and I appreciate the flexibility of having an amazing team member who pays attention to detail and goes above and beyond in her role."
– Ayana Truesdell, Founder and CEO, True Massage & Bodywork [2]
For Kascadia Wine Merchants, the relationship with their virtual assistant evolved into something much more strategic. VJ Gandhi, Founder and CEO, initially hired Mike to handle logistics and customer service. Over time, Mike took on high-level projects and strategic initiatives, becoming a key player in the company’s growth.
"We chose to work with Mike who is now an essential part of our team. Mike handles logistics as well as manages customer service and is now taking on high level projects."
– VJ Gandhi, Founder and CEO, Kascadia Wine Merchants [2]
Managing remote teams effectively is crucial for long-term success, and Coconut provides a well-rounded solution. Beyond connecting businesses with skilled virtual assistants (VAs), Coconut equips companies with tools and practices that simplify remote operations.
Coconut's virtual assistants come equipped with expertise in key tools like CRM systems, marketing automation platforms, customer support software, and project management applications. This readiness eliminates the need for lengthy training sessions. They seamlessly manage tasks like calendar scheduling, email correspondence, and CRM updates, allowing core team members to focus on strategic priorities. Coconut even reports that their executive assistants and marketing associates save over 40 hours of work for teams each week [2]. This efficiency translates into noticeable productivity gains.
Keeping teams aligned across various U.S. time zones can be tricky, but Coconut makes it easier. Their virtual assistants work during key business hours and bring valuable U.S. business experience along with excellent communication skills. This ensures they integrate smoothly into existing workflows. As Kat Weaver from Power To Pitch shared:
"The VA they found us has gone above and beyond skill wise and it's amazing that she works our hours, too! 10/10 recommendation." [2]
Managing risks is a critical part of remote team operations, and Coconut addresses this with a proven track record of client satisfaction and long-term partnerships. With an impressive 97% talent retention rate, Coconut emphasizes reliability and continuity. Their satisfaction guarantees and replacement options further ensure businesses can maintain momentum without disruptions. Bruce Hymas from Wērkt highlighted the long-term value Coconut brings:
"I would recommend Coconut VA to anyone that wants help buying back their time. I have worked with my VA for 3 years and he has always been a very valuable asset to our team." [2]
Coconut also offers two flexible hiring models: "Managed" and "Direct Hire." This allows businesses to tailor their approach to remote team management based on their unique needs, solidifying Coconut's role in reshaping how companies operate remotely.
Coconut is reshaping how businesses operate by delivering measurable results. Companies working with Coconut report 50–70% cost savings compared to hiring U.S.-based employees, while also reclaiming over 40 hours per week thanks to skilled professionals who take on crucial tasks [2]. But it’s not just about cutting costs - it’s about redirecting resources to fuel sustainable growth.
The success stories speak volumes. Grace McBride from TripKit shared how Coconut helped boost profitability and accelerate growth [2]. Similarly, Kelby Gatrell of Yatta Golf highlighted how partnering with a virtual assistant significantly reduced stress and enhanced productivity.
Coconut’s commitment to long-term partnerships is another standout feature. With an impressive 97% talent retention rate [2], businesses benefit from consistent support and experienced professionals who become integral to their teams. Bruce Hymas, COO of Wērkt, emphasized the value of working with the same virtual assistant for three years, calling it an irreplaceable asset to his team [2].
The virtual assistant industry is on a steep rise, projected to hit $15.88 billion by 2028, growing at an annual rate of 25.7% [1]. Research also shows that remote workers are 13% more productive than their in-office peers, and entrepreneurs save 13–15 hours per week by delegating tasks to virtual assistants [6]. In this fast-growing market, Coconut has positioned itself as a key partner for U.S. businesses looking to thrive.
Coconut streamlines the way U.S. businesses collaborate with virtual assistants in the Philippines by handling all the nitty-gritty details. From finding the right talent and onboarding them to managing payroll and tracking performance, Coconut takes care of the administrative workload so businesses can concentrate on their priorities.
What’s more, Coconut links businesses with virtual assistants who have experience working with U.S. companies. This means better communication, easy integration into existing workflows, and efficient teamwork designed to fit your specific business needs.
Choosing Coconut's Managed Service comes with several perks that make it a smart alternative to hiring a virtual assistant on your own. Coconut handles the entire process - sourcing, onboarding, payroll, and performance tracking - all for a predictable flat monthly fee. This means you can skip the headaches of administrative tasks and focus entirely on growing your business.
This service also minimizes the risks tied to hiring and offers more room to scale. There’s no need to juggle individual contracts or deal with HR hassles. It’s a streamlined solution for businesses seeking efficiency, flexibility, and less stress.
Coconut makes sure businesses are paired with the perfect virtual assistant by providing a satisfaction guarantee. If the first match doesn’t meet your expectations, they’ll quickly find a replacement - at no extra cost.
Their process is straightforward and efficient. They offer a fast rematching service, usually completed within two weeks, and include a one-week trial period to help you confirm whether the assistant fits your needs. This setup allows businesses to integrate Coconut’s services smoothly and with confidence, keeping interruptions to a minimum.
