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What Can Virtual Assistants Do

Productivity
August 3, 2023

Filipino Virtual Assistants can become essential members of your team. Many people associate Virtual Assistants with Executive Assistants or Personal Assistants. However, the sky's the limit for what Virtual Assistants can do. We’ve seen Virtual Assistants hired in a huge variety of roles, from customer service reps to Scrum Masters to Operation Managers.

At Coconut VA, our entire company is staffed with Filipinos. You may start out by hiring one or two Virtual Assistants, but our company is living proof that you can run a company with remote workers from the Philippines. Here are some of our most common roles when we staff Filipino Virtual Assistants, along with the typical hourly rate for those roles:

$12/hr

  • Prospecting

           Joshua, Intro Video

  • Data Entry

           Roxanne, Intro Video

  • Chat Support

          Jason, Intro Video

  • Basic Operations

           Christine, Intro Video

$14/hr

  • Advanced Operations

           Hanna, Intro Video

  • General Admin

           Carla, Intro Video

  • Customer Service

           Marlou, Intro Video

  • Social Media

          Mycah , Intro Video

          Haimara, Intro Video

          Aubrey, Intro Video


$16/hr

  • Operations Management

           Christopher, Intro Video

  • Executive Assistant

           Kimberly, Intro Video

           Casee, Intro Video

          Jessi, Intro Video

  • Sales Development Rep

          Steve, Intro Video

          Gelo, Intro Video

          EJ, Intro Video

  • Project Manager

          Elibert, Intro Video

$24/hr

  • Operations Executive

           Cyril, Intro Video

  • Scrum Master

          Joben, Intro Video

  • Account Executive

          Judy Botor, Intro Video

          Julienne, Intro Video

         Marie, Intro Video

  • Business Analyst

         Crisman, Intro Video


These are just a few examples of the roles that Filipino Virtual Assistants can fill at your company. Just like any other worker, the hourly rate for a Virtual Assistant will depend on the job role, as well as their experience and skill set.


Unfortunately, business owners incorrectly assume that outsourcing means they can pay the absolute lowest rates possible for offshore workers. At Coconut VA, we pay well above average for each job role that we staff, along with benefits like 13th-month pay, health insurance, paid holidays, and PTO. This leads to 7x better retention, meaning less turnover and higher ROI.

What Can Virtual Assistants Do
Productivity
August 3, 2023

Filipino Virtual Assistants can become essential members of your team. Many people associate Virtual Assistants with Executive Assistants or Personal Assistants. However, the sky's the limit for what Virtual Assistants can do. We’ve seen Virtual Assistants hired in a huge variety of roles, from customer service reps to Scrum Masters to Operation Managers.

At Coconut VA, our entire company is staffed with Filipinos. You may start out by hiring one or two Virtual Assistants, but our company is living proof that you can run a company with remote workers from the Philippines. Here are some of our most common roles when we staff Filipino Virtual Assistants, along with the typical hourly rate for those roles:

$12/hr

  • Prospecting

           Joshua, Intro Video

  • Data Entry

           Roxanne, Intro Video

  • Chat Support

          Jason, Intro Video

  • Basic Operations

           Christine, Intro Video

$14/hr

  • Advanced Operations

           Hanna, Intro Video

  • General Admin

           Carla, Intro Video

  • Customer Service

           Marlou, Intro Video

  • Social Media

          Mycah , Intro Video

          Haimara, Intro Video

          Aubrey, Intro Video


$16/hr

  • Operations Management

           Christopher, Intro Video

  • Executive Assistant

           Kimberly, Intro Video

           Casee, Intro Video

          Jessi, Intro Video

  • Sales Development Rep

          Steve, Intro Video

          Gelo, Intro Video

          EJ, Intro Video

  • Project Manager

          Elibert, Intro Video

$24/hr

  • Operations Executive

           Cyril, Intro Video

  • Scrum Master

          Joben, Intro Video

  • Account Executive

          Judy Botor, Intro Video

          Julienne, Intro Video

         Marie, Intro Video

  • Business Analyst

         Crisman, Intro Video


These are just a few examples of the roles that Filipino Virtual Assistants can fill at your company. Just like any other worker, the hourly rate for a Virtual Assistant will depend on the job role, as well as their experience and skill set.


Unfortunately, business owners incorrectly assume that outsourcing means they can pay the absolute lowest rates possible for offshore workers. At Coconut VA, we pay well above average for each job role that we staff, along with benefits like 13th-month pay, health insurance, paid holidays, and PTO. This leads to 7x better retention, meaning less turnover and higher ROI.

If you don’t have a team, you are the team.

Don't do it alone.

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App Webflow Template - Ankara - Created by Wedoflow.com and Azwedo.com
Feature Project-Based Pool-Based Dedicated VA
Cost Low Medium Higher
Time to Start Immediate Fast Moderate (3–7 days)
Continuity None Limited to Moderate (grows over time) Strong
Relationship Transactional Growing potential (some long-term matches) Personalized
Task Complexity Low to Medium Medium High
Vetting & Payroll Varies Usually included Included
Best For One-off tasks Admin overflow, flexible task variety Ongoing, high-trust work

If you’re growing and want reliable output without the overhead, go with an agency.

Task DIY Agency
Job Posting & Interviews Yes No
Training & Onboarding Yes Sometimes
Time Tracking / Payroll Yes Usually included
Replacements / Backups No Yes

Tips for DIY Success

  • Use paid trial tasks to screen candidates.
  • Build SOPs early (Notion, Loom, Google Docs).
  • Track time and deliverables using Clockify, Time Doctor, or Toggl.
DIY gives you flexibility and lower cost, but you must be ready to lead.
Model Description Pros Cons Best For
Project-Based Freelancers for specific jobs Fast, low commitment No continuity, quality risk Short-term or one-off tasks
Pool-Based Access to a team of assistants Flexible, broad coverage Impersonal, context loss Recurring admin or task variety
Dedicated One or more consistent VAs, long-term Deep trust, higher value Costlier, setup time Founders, operators, execs
Hiring Goal Model Recommended Platforms
One-time tasks Project-Based Fiverr, Upwork
Repeating, varied tasks Pool-Based Not common in DIY, often agency-based
Long-term support Dedicated VA OnlineJobs.ph, Jobspresso, Reddit